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Noticeboard

2018 WALK-IN FLU CLINICS

Yes it is that time of year again! We have our deliveries of vaccines, including the child nasal vaccine, so will be holding our walk-in clinics for eligible patients on the following dates:

Saturday 13th October 08.30 - 11.00hrs at Chobham surgery

Saturday 3rd November 08.30 - 1100hrs at West End surgery 

There is no need to book - just walk in. This year we have the new vaccines as recommended by the World Health Organisation. These clinics provide a valuable source of extra funding to the practice which is used to support other services we provide to our patients. By having the vaccine elsewhere you are denying us that funding.

EXTENDED ACCESS CLINICS

This practice is a member of the local GP Confederation (NICs). The federation is now providing early evening and weekend GP appointments at the Bedser Hub which is located in the Woking Community Hospital. These appointments are pre-bookable through either of our receptions.

NICs have also contracted with LIVI to provide video consultations, on smart phones and tablets, with an NHS GP on behalf of the practice. Download the LIVI app and follow the on screen instructions. 

THE CQC HAVE RATED THIS PRACTICE AS GOOD 

We now have free Wi-fi available in both our waiting rooms - select NHS Free wi-fi and log on.

Patients can now book GP appointments, request repeat medication and view their medical records on line. Go to the on-line access page under the appointments tab and complete the registration form.

Making an Appointmentpen_on_diary

If you wish to see your doctor or a practice nurse at the surgery please telephone one of the following numbers between 08.00. and 18.30. Monday to Friday to make an appointment

  • Chobham: 01276 857401
  • West End: 01483 480521

Two thirds of available appointments are pre bookable, usually up to 6 weeks before, and one third are book on the day only. All of the pre-bookable appointments can be booked on line using the patient access system.

Please be aware that our staff will ask you for a brief reason as to why you need to see the doctor. This is not intended as an infringement of your privacy, but as an aid to directing you to the most appropriate clinician, possibly saving you and your GP time. It should be noted that our receptionists are bound by the same rules of confidentiality as the clinicians and you do of course have the right to refuse to give a reason. 

Urgent Appointments

If all of our GP’s appointments are booked on a particular day and your medical condition is such that you require an urgent appointment you may then be offered a ‘medically urgent’ 5 minute appointment in the duty clinic. Please remember that the appointment is an 'extra' added to an already full surgery list and may not be with your usual GP. Please note it is also not possible to deal with several or long-standing problems, which are best dealt with in a more relaxed routine consultation.

If at any time we are unable to offer you a medically urgent 5 minute appointment you will be asked to attend the Woking Walk-in Centre details of which are obtainable from our reception.

Telephone Access to a Doctor or Practice Nurse

There may be occasions when patients wish to speak to their doctor / practice nurse on the telephone, during normal working hours.

Contact should be made through reception on one of the following numbers:

  • Chobham: 01276 857117
  • West End: 01483 481323

The receptionist will book the next available telephone consultation, this may not be the same day and no exact time of call can be given. The doctor or nurse will then telephone the patient on the day of the appointment. Please note that they will only attempt the call once.

 
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